Shipping & Returns

At SR Plant Nursery, we take the utmost care in packaging and shipping your plants to ensure they arrive healthy and happy. Our packaging is specially designed to protect plants during transit.

Delivery Times

• Local Deliveries: Orders placed before 2 PM are typically dispatched the same day and delivered within 24-48 hours.
• Standard Shipping: Expect delivery within 3-5 business days for most regions.
• Express Shipping: Available at checkout for guaranteed 1-2 day delivery in select zip codes.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the size/weight of your order. We frequently offer free standard shipping on orders over ₹999.

We understand that buying plants online can be daunting. That's why we offer a comprehensive 7-Day Plant Replacement Guarantee.

What is covered?

• Plants that arrive severely damaged or dead.
• Incorrect plants or products shipped by mistake.
• Plants that deteriorate rapidly within 7 days of delivery despite proper care following our instructions.

How to Request a Replacement

1. Contact our support team at srplantnursery2020@gmail.com within 7 days of receiving your order.
2. Include your Order ID and clear photographs of the damaged plant and its packaging.
3. Our horticulturists will review your case within 24 hours. If approved, we will ship a replacement at no extra cost to you.

Non-Returnable Items

Please note that due to the perishable nature of live plants, we do not accept returns for buyer's remorse (e.g., you changed your mind or ordered the wrong plant). Sale items and gift cards are also final sale.